FENSA Application Checklist
The following documents are required as part of your application to become a FENSA Approved Installer.
Unless otherwise stated, you can either provide these at your assessment or email them to application@fensa.org.uk.
What you'll need for your FENSA Application
| Supporting documents required | |||
|---|---|---|---|
| ✔ | Surveyor’s Specification Sheet* (mandatory at assessment) | ✔ | Contract/Consumer Terms & Conditions* |
| ✔ | Complaints Policy* | ✔ | Written confirmation from IBG Provider (see Relevant Downloads for Approved IBG Provider List) |
| ✔ | Health and Safety Policy, if > 5 employees | ✔ | Sub Contract/Agreement (if applicable) |
| ✔ | Public Liability Insurance certificate, minimum £2 million | ✔ | Employer Liability certificate, minimum £10 million (if applicable) |
| ✔ | Advise if deposits are taken – mandatory requirement suspended | ✔ | Completed Direct Debit Mandate. (This form is attached to the confirmation email you receive after paying your application fee.) |
| ✔ | Evidence of previously achieved MTC or successful FENSA Skills Card application (see below for more details) | ✔ | Company Guarantee |
*Sample templates available here.
Acceptable evidence for previously achieved MTC
You must be able to provide evidence for at least 1 Installer and 1 Surveyor at the time of your company pre-approval site assessment. We will accept the following as evidence of previously achieved competency (MTC).
1. Competency card from another fenestration Competent Person Scheme
This competency must be in Fenestration Installation and Surveying.
2. NVQ certificate in Fenestration
Must be Level 2 for Installer and Level 3 for Surveyor. Certificate must show that the following modules were passed when NVQ was achieved:
- Understanding Building Regulations in the Fenestration Industry
- Install Windows and Doors
NVQ certificates must show they were achieved within the last five years (5-12 year old NVQs will be subject to a renewal MTC assessment – onsite only) and competency cards within the last three years.
3. Evidence of RICS members for the following Designation – Chartered Building Surveyor
This is acceptable competency evidence for Surveyors only.
If you don't have evidence of previously achieved MTC - FENSA Skills Card
If you do not have evidence of previously achieved MTC for at least 1 Installer and 1 Surveyor as described above, you can apply for a FENSA Skills Card. This provides evidence an individual is competent as an Installer or Surveyor.
To attain a FENSA Skills Card, an individual must pass an online knowledge assessment and an onsite assessment. The cost for this assessment is FREE.
The FENSA Skills Card will feature the individual's photo and name, as well as their company's name AND it also confirms them as a FENSA Approved Installer. We recommend using it as photo ID so customers feel safe that who is at their door is actually who they say they are.
Details required for a FENSA Skills Card application
If you choose the FENSA Skills Card route, we will need the following information for each individual wishing to prove competency:
- Name
- Date of birth
- National Insurance number
- Email address to send online assessment link (if different to application details)
- Delivery address for compliance card (if different to application details)
If you require renewal of competency
Renewal of competency can also be done at your assessment if your card is expired or the NVQ certificate is 5-12 years old. The cost of this is FREE and you get the same FENSA Skills Card noted above.
We reserve the right to request further evidence at any time. FENSA may request an additional assessment if there have been changes to building regulation or to satisfy ourselves that competency has been met.
Relevant Downloads
